Freelance Payment

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Freelance payment

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Freelance payment

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Freelance

Freelance

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Shipping Policy

Icon Leadership Seminar & Coaching Services offers in-house, group and online coaching services.

Receipts for purchases will be provided electronically.

Refund Policy

We are committed to ensuring that you are completely satisfied with your purchase and that it’s a good fit for your requirements.

As such, we firmly stand behind our products and offer a 30 days of the original purchase date so that you can buy any product & feel confident of your purchase. We do, however, encourage you to first use our support channels if you have any questions or problems so that we can help you resolve any issues before requesting a refund.

To request a refund, simply submit the refund request under the order section of your My Account page for review & approval 

Please note that refunds can take up to 5 days to process through PayPal, & 3 to 10 days through stripe.

Cancellation / Return / Exchange Policy

Icon Leadership Seminar & Coaching Services reserves the right to cancel or reschedule any session, due to the an act of God, political unrest or situation that would prevent the success of the event.

Due to the nature of the business of coaching, refunds will be granted under certain circumstances:

Company/Business Coaching: It is in keep with the grounds of the signed contract with Icon Leadership Seminar & Coaching Services.

General Group Registration (Online Session): You may receive a refund until seven (7) days prior to the session.

Individual Registration: (Online Sessions): You may receive a refund until 36 hours prior to the session.

Individual Registration: (In Person): Due to the preparation for the event which includes room rental, catering, printing materials, there will be no refunds for this category. The Individual Registrant will be allowed to use their purchase for a future session, on any topic of their choice.

General Group Registration (In Person): Due to the preparation for the event which includes room rental, catering, printing materials, there will be no refunds for this category. The General Group Registrants will be allowed to use their purchase for a future session, on any topic of their choice.

Cancellation: Should the event be cancelled with no rescheduled date provided, attendees will receive a full refund.

Postponement/Rescheduled: Due to an act of God or compliance factors that will ensure the wellness of all parties that deems it necessary for Icon Leadership Seminar & Coaching Services to postpone or reschedule the seminar/coaching session, Registrants will be given the option to accept the new date or request a refund.

No Show: Any registrants who does not show up on the day of the scheduled session is not entitled to a refund/return.

To request a refund, simply submit the refund request under the order section of your My Account page for review & approval Please note that refunds can take up to 5 days to process through PayPal, & 3 to 10 days through stripe.

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