Customer – Centric Selling (Early Bird EC$85)

Learn how to put your customers first by making them the center of everything you do… for better customer experience and increased sales.

Date: August 22, 2020

Location: ZOOM

Time: 9:00am – 1:00pm

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Description

This course will help you to build relationships with your customers by focusing on their needs and providing them with products and services that serve their best interest instead of telling them what they want to buy. This strategy of fostering relationships will help to increase sales with new and existing customers as they become loyal to your brand.

The topics that will be covered in this session will arm you with the right tools to give your customers the best experience and become a sales pro!
  1. Getting ready to sell
  2. Understanding customers’ needs and how it impacts the sales process
  3. Determining the best solution
  4. Negotiation
  5. Closing the sale
  6. Effective sales strategies for your business
  7. E-commerce – selling online

What you can expect

  • Interactive face-to-face discussions

  • Breakout rooms to facilitate activities about your business

  • Questions and polls

  • Fun games

  • You get a copy of the presentation

  • You get a Certificate of Participation

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Refund Policy

We are committed to ensuring that you are completely satisfied with your purchase and that it’s a good fit for your requirements.

As such, we firmly stand behind our products and offer a 7 days of the original purchase date so that you can buy any product & feel confident of your purchase. We do, however, encourage you to first use our support channels if you have any questions or problems so that we can help you resolve any issues before requesting a refund.

To request a refund, simply submit the refund request under the order section of your My Account page for review & approval 

Please note that refunds can take up to 5 days to process through PayPal, & 3 to 10 days through stripe.

Please read the Sellers refund policy & terms

General Inquiries

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