Description
This course will help you to build relationships with your customers by focusing on their needs and providing them with products and services that serve their best interest instead of telling them what they want to buy. This strategy of fostering relationships will help to increase sales with new and existing customers as they become loyal to your brand.
The topics that will be covered in this session will arm you with the right tools to give your customers the best experience and become a sales pro!
- Getting ready to sell
- Understanding customers’ needs and how it impacts the sales process
- Determining the best solution
- Negotiation
- Closing the sale
- Effective sales strategies for your business
- E-commerce – selling online
What you can expect
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Interactive face-to-face discussions
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Breakout rooms to facilitate activities about your business
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Questions and polls
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Fun games
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You get a copy of the presentation
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You get a Certificate of Participation
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